iTunes error 9006 may appear when attempting to download, restore, or update an iPhone or iPad. Typically you’ll see an iTunes error message that states something like “There was a problem downloading software for the iPhone. An unknown error occurred (9006).” or you’ll notice an “err = 9006” message alongside a stopped or failed download of an iPhone software update.
Usually iTunes error 9006 can be resolved with some simple troubleshooting steps, allowing the user to update iOS on their iPhone or iPad without incident rather quickly.
Though not always the case, error 9006 is typically triggered by an inability to connect to the iOS software update servers, either causing a failed download or interrupting a download. This is why software firewalls and anti-virus apps are usually the first thing to blame, though sometimes the issue can be a broader internet problem or even specific to a computer, iTunes version, OS version, or network.
Resolving iTunes Error 9006
Try the following tips to resolve error 9006 in iTunes if you encounter the error problem when updating iOS system software.
1. nsure that you have an active network connection and are connected to the internet
2. Quit out of iTunes
3. Update iTunes and also install any available software updates to Mac OS (or Windows, if applicable)
4. Reboot the computer (Mac or PC)
5. Temporarily disable any and all software firewalls, including anti-virus (if applicable)
6. Try using a different USB port on the computer and updating again
Usually simply disabling any third party firewall and antivirus software along with updating to a new version of iTunes is sufficient to remedy the update error. If the
Option 2: Manually Intervening in iTunes to Fix Error 9006
A more advanced solution is available for users who are comfortable using IPSW files and getting deeper into the weeds of iTunes, essentially it’s two parts; removing the failed IPSW file and then re downloading a new one and using that to update the iPhone or iPad.
- Manually delete the old IPSW firmware file from iTunes.
- Next, use the IPSW file to update directly*
If after using IPSW files you continue to get the 9006 error in iTunes, it may be the network itself has a strict firewall blocking some of Apple server IP addresses, or it’s possible the computer has a hosts file that is blocking necessary IP addresses, thus;
- Wait to update iOS software until you can connect to a different wi-fi network
- Use a different computer to install the iOS software update